Randstad

Payroll Customer Service

Randstad

Remote job description

Randstad is now hiring 50 WORK FROM HOME in CHARLOTTE - CUSTOMER SERVICE REPS! You will be answering incoming calls with questions related to employee benefits. Pay is $18.75 per hour. Temp-to-perm opportunity!

Customer Service Associate

  • Works to resolve general, low complexity client issues related to payroll through support customer inquiries via phone, email, and chat.
  • Manages open cases to ensure problem resolution in the shortest amount of time, while keeping clients regularly informed of status and anticipated resolution date
  • Documents all customer interactions in the CRM system
  • Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to customer retention and customer satisfaction goals.
  • Delivers excellent core standard services to customers through providing dependable, accurate, appropriate, timely, and easy-to-use value-added solutions to meet their needs.

Requirements

  • Minimum 2 year of customer service

INTERESTED? APPLY NOW!

For more immediate consideration, please email a current resume to Judith.paul@randstadusa.com



Summary
Randstad
Payroll Customer Service

Tags: business





  • location or timezone

    United StatesUnited States
  • category

    Customer Service
  • hourly salary range

    $18.75 - 20
  • posted

    37 days ago

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