Payroll Customer Service

Randstad is now hiring 50 WORK FROM HOME in CHARLOTTE - CUSTOMER SERVICE REPS! You will be answering incoming calls with questions related to employee benefits. Pay is $18.75 per hour. Temp-to-perm opportunity!

Customer Service Associate

• Works to resolve general, low complexity client issues related to payroll through support customer inquiries via phone, email, and chat.
• Manages open cases to ensure problem resolution in the shortest amount of time, while keeping clients regularly informed of status and anticipated resolution date
• Documents all customer interactions in the CRM system
• Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to customer retention and customer satisfaction goals.
• Delivers excellent core standard services to customers through providing dependable, accurate, appropriate, timely, and easy-to-use value-added solutions to meet their needs.

Requirements

• Minimum 2 year of customer service

INTERESTED? APPLY NOW!

For more immediate consideration, please email a current resume to Judith.paul@randstadusa.com