We are on a mission to liberate businesses and people to do their best work.

We are an ambitious, international team with more than 30 nationalities represented today. We believe that people do their best work when they're given the freedom to thrive and grow. Thinking big, bringing a positive attitude, and taking full ownership are three characteristics that thread our team together.

Founded in 2016 Spendesk today serves thousands of businesses in Europe and the US, and we recently raised a further ?100m investment bringing our series C funding to over ?200m and in the process becoming one of Europe's latest Tech Unicorns. Our team of 350+ Spendeskers is spread across four offices in Paris, Berlin, London and San Francisco, alongside many teammates working remotely from various cities in Europe.

And we're growing fast. Come join us!

As part of the Customer Success Team, you will guide new and existing customers towards their optimal usage of Spendesk and help them achieve their desired outcome, from our London office.

What we're looking for

Manage, grow and nurture a portfolio of customers
Push new use cases and new product features to generate up
Sell opportunities
Identify customers at risk to minimize churn & contraction
Identify and work with accounts that are not fully utilizing the platform
Contribute to our product's development by transmitting client's feedback to both tech and product teams: you are the customer's voice
Work on our up-selling strategy and train your teammates on best practices

Who we're looking for

You are curious and quick learner, you have the ability to absorb a high quantity of new information
You are passionate and patient for consistently providing fantastic customer experience
You are problem solver, rigorous, and you know that the devil is in the detail
You have a passion for startups or dynamic environments. Previous experience in a similar working environment is a plus
Nice to have, you have a hunter mindset thanks to a previous experience in Sales/Business development
As we are an international team, please submit your application and CV in English.

Benefits:

Exciting time to join Spendesk in terms of growth and opportunities
Competitive compensation package with equity (everyone is an owner of the company!)
Flexible and remote-friendly work environment
The best equipment for your needs (Macbook Pro, secondary screen, ...)
Internal social events (hackathon, company-wide parties, offsite, ...)
Brand-new offices in the heart of Paris, Berlin & London
A purple Spendesk card (for your work purchases)!
And more!

What you can expect from the process:

1. A video call with one of our Talent Acquisition Partners to fully understand your career aspirations and answer any questions you have
2. A series of videos calls with members of the team to align on what they will expect from you, and assess your technical skills and job fit

3. A final video call with the Hiring Manager, Head-Of, or C-Level (CEO included) to review any remaining questionsWe are on a mission to liberate businesses and people to do their best work.