Wollborg Michelson Recruiting

Customer Service Representatives

Wollborg Michelson Recruiting

Remote job description

We are preparing to add a group of motivated customer Care representatives to our team in Woodland Hills, CA. The ideal candidate will have recent experience working in a call center OR healthcare environment. If you are interested after reviewing the remaining details, please apply with your most current resume.


  • Starting May 10th
  • $16.78/hr
  • Woodland Hills, CA (Currently Remote but subject to change)
  • 6-7 weeks of paid training (must have perfect attendance during training)

Job Responsibilities:

  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.


  • Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
  • Ability to work independently and manage one's time. Ability to accurately document and record customer/client information.
  • Previous experience with computer applications, such as MS Outlook or data entry software.


  • High school diploma or GED required.
  • 1-year of customer service required
  • 1-year of call center experience OR 1-year of experience in the healthcare industry.
  • Must have set up- high-speed internet, cell phone, and/or landline devise, laptop and/or desktop
  • Post-training- You will use your own equipment until the WFH bundle is fully procured/sent to the worker. (Bundle may be issued prior)

Wollborg Michelson Recruiting
Customer Service Representatives

Tags: business

  • location or timezone

    United StatesUnited States
  • category

    Customer Service
  • hourly salary range

    $16.78 - 16.78
  • posted

    36 days ago

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