Customer Service Representative

If you have proven skills in providing excellent customer experience, thrive in a fast paced, results driven environment, able to work from home, then we want you!

Responsibilities

• Conduct survey work,
• Handle inquiries from customers
• Database entry
• Handle inbound, outbound calls and emails from customers
• Provide customers with positive experience
• Deal with highly confidential information in a secure environment
• May be responsible for multiple programs and working cross-functionally through program

Requirements

• Exceptional verbal communication skills in English and/or French coupled with professional phone etiquette
• Proven ability to achieve targets
• Dedication to maintaining a superior customer experience
• Basic computer/keyboarding skills
• Enthusiastic and a positive "can do" attitude

• Must have a DSL or Cable internet connection already at your home – No cell phone hotspots or WiFi.
• Must have a dedicated work space within the home free of distractions
• Must have your own equipment.
  • No chrome books or MAC books
  • Windows 10
  • 4gb ram
  • 50gb hard drive
  • USB port on your computer for headset
  • USB headset

Don't have one? We are here to help. Below are a three options on Amazon Prime. Once you complete 90 days of employment you are eligible for reimbursement, up to $40. Receipt is required for reimbursement.Benefits

Benefits

• Paid training
• Great growth & management development opportunities
• We are located at: Global Credit & Collection Corp 4839 N Elston Avenue, Chicago< IL 60630-2534
• As part of the recruitment and hiring process, Affinity Global will conduct a Criminal Background check. Applicants must be able to provide 2 pieces of IDs (at least one photo ID) at the end of the interview. Three references are also required to complete your application.

  If successful, the training will start on January 26, 2021. The training will be online for 4-8 hours. The shifts after training will be Monday-Saturday 7AM to 7PM.

  How to apply: Respond to this posting with your resume.

  Job Type: Full-time

  Salary: Competitive