PrincePerelson & Associates

Customer Service Representative

PrincePerelson & Associates

Remote job description

Customer Service Representative - WFH in Utah - Start ASAP!

Salt Lake, Utah - Work from your own home! - Must be in Utah

$18/hr.

Millions of small businesses across America need help securing funding and their PPP loans from the government's stimulus package as they seek to recover from the effects of COVID. If you would like to help make a difference, and earn a competitive wage with one of Utah's Best Places to work, we'd love to speak to you!

Details

  • Work from your own home (equipment will be provided)
  • 60-90 day Contract to Hire position
  • No nights/weekends
  • Pay: $18/hr. plus bonuses
  • Schedule: Monday – Friday day shift

What you'll be doing

  • Speaking to small business owners to ensure all submitted documentation is accurate
  • Use templates to make basic calculations
  • Answer high volume of inbound and outbound phone calls
  • Gather and upload appropriate documentation
  • Work as part of a team to help company achieve its goals
  • Multitask various computer systems (SLACK, ZOOM, CRM)

Requirements

  • Technically savvy
  • Great communication skills
  • Excellent phone presence and customer service abilities
  • Very detail oriented
  • Experience processing a high volume of data or information
  • Ability to read and analyze financial documents
  • Experience with finance, tax or bookkeeping is a huge plus
  • Strong typing and administrative skills
  • Must enjoy a fast-paced working environment
  • Proficient with computers and technology
  • Previous call center work preferred

This position starts as a contract position with opportunities to convert into a permanent role once the project ends (contingent upon performance). We are looking for strong individuals to help us save the American Dream and keep small businesses in business!

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

Company Description

We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly.

Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah. A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success.

Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight.
PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses.

At Prince Perelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.



Summary
PrincePerelson & Associates
Customer Service Representative

Tags: business
  • location or timezone

    Utah
  • category

    Customer Service
  • hourly salary range

    $18 - 18
  • posted

    1159 days ago

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