Job Summary

Our client has a mission to raise the bar for healthcare for everyone, everywhere! To meet the growing demands of people needing answers we have a need for experienced, bilingual, talented CSR/Customer Care Representatives to handle inbound calls. This is an immediate opportunity!!!! If you are looking for an opportunity to work from home, have high-speed internet access, and can commit to a full time. We want to speak with you!

Responsibilities

Answer inbound calls (15-50 per day depending on business needs)
Create member accounts.
Arrange member callbacks.
Direct members towards their local health providers.

Note: This is a temporary remote position

Requirements

Bilingual: Spanish (Plus)
Call center or CSR experience (plus)
HIPPA certified (plus)
Benefits Background/HR Experience (plus)
Healthcare/ Insurance Related Experience (plus)
Data entry experience
Attention to detail
Ability to follow a defined process
G Suite experience
Slack Experience
High school diploma or GED
Amazon Workspaces Experience (plus)
Chat experience (plus)
Must pass a background check
Must pass HIPAA certification during on-boarding

Work hours

8am to 5pm PST

Compensation

Depends on Experience

Mogel LCC.

Building upon more than ten thousand successful placements and decades of unparalleled success in the financial services and legal sectors, MOGEL represents the next generation of Strategic Professional Recruiting and Advisory Services. We've engineered a more efficient model. It's powered by the latest technology and tools, but grounded in Best Practices and core values that are nothing less than Old School in the right ways for the right reasons.

From Retained or Contingency Search, needs driven by Mergers and Acquisitions, a full range of Interim and Temporary solutions, and customized Candidate Representation and guidance, at MOGEL we're committed to doing it right and doing it better. At our core are relationships characterized by doing whatever it takes to ensure success and satisfaction.

MOGEL is an Equal Opportunity Employer. MOGEL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Company DescriptionBuilding upon more than ten thousand successful placements and decades of unparalleled success in the financial services and legal sectors, MOGEL represents the next generation of Strategic Professional Recruiting and Advisory Services. We've engineered a more efficient model. It's powered by the latest technology and tools, but grounded in Best Practices and core values that are nothing less than Old School in the right ways for the right reasons.

From Retained or Contingency Search, needs driven by Mergers and Acquisitions, a full range of Interim and Temporary solutions, and customized Candidate Representation and guidance, at MOGEL we're committed to doing it right and doing it better. At our core are relationships characterized by doing whatever it takes to ensure success and satisfaction.

MOGEL is an Equal Opportunity Employer. MOGEL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Summary
MOGEL, LLC.
Customer Service Associate

Tags: business