Global People Operations Manager

About The Role & Team

Amplitude is the pioneer in digital optimization software. More than 1,400 customers, including Atlassian, Instacart, NBCUniversal, Shopify, and Under Armour rely on Amplitude to power their digital products. Amplitude makes product data accessible to every member of an organization, empowering them to make data-driven decisions that fuel faster product innovation and growth. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

We are looking for an experienced Global People Operations Manager to join our growing People organization. The role of People Operations is to empower employees and leaders as they interact with all HR processes and programs, facilitating their day-to-day and longer term priorities, and therefore enabling our rapidly-growing, international population to scale effectively.

As a Global People Operations Manager you will:

• Manage a global team of 3 People Operations Generalists across North America and EMEA
• Evaluate our programs and processes, identify any gaps areas and develop execution plans with your team, as the business prepares for a Workday implementation
• Design, and enhance company employee policies; ensure all policies/employee handbooks are maintained, compliant and adopted. Collaborate with Director People Operations to design and launch new people policies & programs (i.e. internal mobility program, relocation guidelines).
• Collaborate with other members of the People Team to manage and improve the People Ops Helpdesk. Work with IT to design scalable support processes, defining and delivering ambitious SLAs.
• Collaborate with other members of the People Team for both project-based initiatives, as well as day to day transactions.
• Collaborate on compliance requirements to ensure all Ampliteers are up to date on Code of Conduct training, Harassment training, etc
• Manage updates of employee information changes and additions on Workday; ensure integrity and accuracy of people data.
• Identify potential Workday enhancements (i.e. training, features, processes), working cross-functionally to design, test and implement those approved.
• Own end-to-end immigration processes where required.

You'll be a great addition to the team if you have:

• Experience with global HR policies and best practices
• 3+ years experience managing a team
• Able to apply multi-dimensional creativity/innovation to solving problems
• Produces high quality, accurate work
• Team oriented with strong verbal and written communication skills to establish and maintain effective working relationships
• Likes and is very good at taking initiative and smart risks, but at the same time is a collaborator
• Possess a strong understanding of employee lifecycle and HR, across multiple regions
• Strong understanding of Workday and other HRIS solutions
• At least 8 years of experience

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we're tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, a 12-week parental leave, a subscription to Modern Health, and a generous Learning & Development stipend.

The Product: Amplitude is a digital optimization system ?" we help companies understand their users, rapidly release better product experiences, and ultimately grow their business. We're super proud of what we've built and continue to expand: a platform that empowers companies to thrive in the digital era.

Other fun facts about Amplitude:

• Amplitude is a tech company to bet your career on in 2021, according to Business Insider.
• Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL.
• Amplitude is the #1 product analytics solution according to G2.
• Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures,, Y Combinator and other top tier investors.
• Not only are tech leaders like PayPal, Shopify and Square using Amplitude, but so are some of the biggest, most enduring companies in the world like Walmart and NBC Universal.
• We're a global and fast-growing team! We've hired more than 300 people in 2021 and have operations in San Francisco (HQ), New York, Amsterdam, London, Paris and Singapore.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Amplitude's D&I Commitment: Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.

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