Clari uses AI and automation to drive growth and retention for high-performing revenue teams. Clari's market-leading Revenue Operations Platform is currently processing over $300 billion in pipeline each year, and is used by over 100,000 marketing, sales, and customer success professionals across 170 countries. Customers include market leaders like Adobe, Zoom, Qualtrics, UiPath, Okta, and Workday. We constantly hear from our customers that Clari is required equipment, and that we've changed their lives and the trajectory of their businesses. It never gets old, and we never take it for granted. Together, we help others realize their fullest potential by transforming their revenue operations to be connected, efficient, and predictable.

Clari's IT Business Applications (BizApps) team is looking for an experienced Salesforce BSA to join a small but mighty team where you will have the opportunity to influence the design of features that enable several cross-functional teams (Sales, Revenue Ops, Finance, Marketing, Service, and Support). You will play a critical role in building strategic alignment with key stakeholders while helping us build for the future. The ideal candidate will be viewed as an honorary member of those cross functional teams, deeply understanding their needs, their requirements, and helping maximize their success.

You will be able to understand the outcome each cross functional stakeholders are trying to drive, while also having a deep understanding of technical requirements, capacity of the BizApps team, and proper sequencing of work. Your curiosity, creativity, and drive will help us become a world-class organization.

This is a fully remote opportunity but is preferred to be worked from the West time zone.

Responsibilities

Build and maintain solid relationships with business stakeholders; gathering and understanding business requirements, business processes, functional requirements, and cross-functional needs
Serve as the primary liaison between the stakeholders and the BizApps team, ensuring that business processes and requirements are unambiguous, testable, measurable, and articulated in a manner that allows the team to propose, estimate, construct and deliver exceptional solutions
Own the product backlog, deeply understand the work entailed, and ensure we're working on the right things, in the right order, to deliver the best ROI to the business
Lead and manage projects from the discovery phase through User Acceptance Testing (UAT) and go-live
Partner with key cross functional stakeholders as an adjunct member of their teams. Equally act as an advocate for the BizApps team and your cross functional stakeholders in accomplishing shared goals
Lead user working sessions, create use cases, create context diagrams, and perform process analysis
Facilitate review/demo sessions with the BizApps team and end-user representatives as needed
Assist the team in prioritization of bug fixes and enhancement requests as part of run-rate activities supporting business operations, and run backlog prioritization sessions working closely with stakeholders and the BizApps team

Qualifications

Minimum of 3 years of experience as a Business Analyst in a high-growth company
Minimum of 3 years of Salesforce experience, including CPQ, Sales and Service Cloud, and Communities
Experience with Agile methodologies and Jira
Understanding of Salesforce capabilities and constraints, best practices, and the ability to clearly communicate those to key stakeholders
Salesforce Administrator and/or Advanced Administrator certification
Salesforce Platform App Builder certification

Benefits and Culture

Team-bonding activities and company-wide events
Flexible working hours and remote opportunities
Internet, phone, and wellness reimbursements
Paid maternity and paternity leave
Fertility support
401(k) and college savings plan
Pre-IPO stock options

#BI-Remote #LI-Remote

You'll often hear our CEO talk about "Being Remarkable." To Clari, remarkable means many things. First and foremost, we believe in providing work that's interesting and meaningful, in an environment that's nurturing and inclusive, that is free from discrimination for each and every team member without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work/life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work, several years running. We'd love to have you join us on our journey to remarkable!

Summary
Company name: Clari
Remote job title: Senior Salesforce Business Analyst
Job tags: Salesforce, CPQ, Salesforce Administration