Director, Strategy & Operations Product Marketing

Snapdocs is a rapidly growing company backed by investors like Sequoia, Y Combinator, F-Prime and Tiger Global. We're an innovative team taking on the extensive mortgage market, bringing scalable and sophisticated software to a pillar of the US economy that still relies on fax machines and manila envelopes.

Snapdocs is looking for a Director of Strategy & Operations - Product Marketing to join a high performing team that is integral to Snapdocs' success. Are you a highly analytical, data-driven problem solver, willing to roll up your sleeves and do whatever it takes to make the business successful? Then we should talk.

The Director of Strategy & Operations will join the Product Marketing team whose focus is to identify, analyze, and resolve the critical issues facing our business. This team leads cross-functional projects to drive strategic decision-making across the whole company, working closely with leadership across the organization. You will bring proven methods and solutions with you to improve the way we work, help fine-tune our growth strategy, implement scalable programs across teams, and deliver operational improvements.

What You'll Do

• Strategize - Create and work on strategies to drive dramatic improvement in our execution in partnership with operational leads
• Engage - Improve the way we onboard, work, and build relationships with our customers and partners
• Optimize - Implement scalable programs and best practices across diverse teams to guarantee outstanding operations
• Research - Delve into quantitative and qualitative data to identify and implement the best answers to our most difficult problems
• Experiment - Use data-driven insight to drive everything from workflow changes to growth strategy and sales enablement
• Analyze - Build models to evaluate the economic and strategic costs and benefits of recommended strategies and tactics
• Influence - Work across the organization in partnership with other functions to guide strategic projects and harness opportunities

About You

• Growth minded ?" You like being presented with a problem and coming up with a plan. You have demonstrated sound business judgment and are confident to act amidst uncertainty
• Bias to action -- We are often the pace setters of the organization, pushing to drive learning and outcomes at commercial speed
• Accountable - You want to manage the outcome and help improve our most essential growth and profitability metrics. You feel a deep sense of ownership to company outcomes
• Entrepreneurial ?" You want to shape the direction of the company
• Generalist ?" You seek exposure to different types of problems and want to try your hand at different sides of the business
• Relationship-builder ?" You can influence and motivate people at all levels across a variety of responsibilities. You know when to apply different approaches with tact to drive outcomes and build relationships

Qualifications

• Management consulting, finance, or business development experience required.
• 2-4 years post-MBA or 7+ years experience at a top tier consulting firm; MBA degree is preferred but not required
• Proven track record of leading initiatives, hitting goals, and succeeding in a fast-paced team environment
• Demonstrable experience with both strategic problem solving and process improvement
• Comfort with direct communications--both giving and receiving feedback in the spirit of improving quickly
• Expert communication and interpersonal skills
• Experience in an operating company with a proven track record of success in positions of increasing responsibility
• High-growth or early-stage start-up experience or a Real-estate background is a plus, but not essential

Snapdocs strongly values diversity and drive. We want to work with people of different backgrounds and different paths in life, and we trust our team to make smart decisions. This means we value independent work as well as collaboration. We provide outstanding benefits (listed below) and while we have hubs in both San Francisco and Denver, we're an extremely remote-friendly company with over a third of our staff outside of those two hubs!

Our benefits include (but are not limited to):

• Excellent health, dental, and vision benefits
• 401(k) with up to 4% company match
• 16 weeks paid parental leave (regardless of gender)
• Flexible time off policy
• Flexible spending account for healthcare and dependent care
• Galileo, Modern Health, Urban Sitter, and Northstar Financial memberships
• Life and disability insurance
• Commuter benefits
• 10 year exercise window on your equity (!!)

Snapdocs is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

California residents applying for positions at Snapdocs are subject to our candidate privacy policy. (www.snapdocs.com/california-candidate-privacy)