About Protocol Labs

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet ?" humanity's most important technology ?" as we explore new advances at the intersection of many exciting fields (web3, cryptography, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

The Client Growth team sits under the Ecosystems organization and is responsible for driving the adoption of Filecoin at scale. We are a rapidly growing team tasked with accelerating data onboarding by providing insights, investing in the ecosystem, incubating new products, and leading strategic initiatives. We are building the bridge between web3 technology and mass adoption.

Our team is looking for an extraordinary BI Engineer to focus on building out our analytical capabilities and providing actionable insights. We are looking for a technical owner with a keen sensitivity to business needs: someone who is able to lay the technical foundations of our pipelines and dashboards, but also draw insights that inform our product strategy.

As a Business Intelligence Engineer, you will:

Own the end-to-end analytical products and surfaces that enable internal and external stakeholders to understand the adoption and usage of Filecoin.
Partner with project and enablement leaders to understand data needs and translate these requirements into logical and physical data models that are easy to understand and use.
Build out business dashboards, self-service solutions, visualization tools and reports for leadership.
Build robust data pipelines that combine on-chain metrics and events and off-chain information from a large variety of APIs.
Work with engineering, product teams and 3rd parties to ensure that we collect required data.
Use advanced SQL query design and data mining techniques, to use data, attack complex business questions, identify the root causes and drivers, and bring insights
Support strategic project planning, leveraging data to deliver customer insights, and deep dive on projects.
Be a resident subject matter expert for relational and non-relational data management systems, complex data access patterns, and performance optimization.
Champion Protocol Labs' strategy for data governance, privacy, security, quality, and retention, ensuring compliance with legal and business requirements.

Minimum Qualifications...

4+ years experience working in business intelligence, data analytics, data engineering or a similar role.
Expert in Database fundamentals, SQL and performance tuning.
Have demonstrated experience with data warehousing, data modeling, and building ETL pipelines.
Experience building reporting and dashboarding solutions using data lake/data warehouses on Hadoop/similar ecosystem.
Excellent communication skills and experience working with technical and non-technical teams
Experience in gathering requirements and formulating business metrics for reporting
Excellent written and verbal communication skills.
Ability to synthesize insights from different sources and be able to communicate ideas and updates to business stakeholders.

Bonus points if you have experience with...

Experience in a business operations or product strategy role.
Setting up, administering, supporting Redshift, Postgres, and TimescaleDB instances.
Visualization tools like Sisense and Observable.
Open Source software communities.
Experience and passion for Web3 or blockchain technology.

What's it like to work at Protocol Labs?

Protocol Labs' mission is to improve humanity's most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

If you're passionate about the future of computing and a more democratized internet, we want to talk to you.

GDPR for Job Applicants and Candidates

When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. ("Protocol Labs"), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai. Protocol Labs' data protection team can be contacted via legalrequests[at]protocol.ai. Your personal data will be processed for the purposes of managing Protocol Labs' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs' behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.

Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Summary
Company name: Protocol Labs
Remote job title: Business Intelligence Engineer Client Growth
Job tags: business intelligence, Performance Tuning, Database Arch/Design