Crypto Operations Specialist, Settlement

Join a leading fintech company that's democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we've built and have been recognized as:

• Forbes Fintech 50 2021
• Glassdoor Best Places to Work 2021
• Inc. Best-Led Companies 2021
• TIME 100 Most Influential Company 2021
• We're growing and looking for...
• We continue to hire Robinhoodies at a rapid pace to drive this journey, and with that growth comes necessary change. We're seeking culture builders and curious thinkers looking to co-author the next chapters of our story. We're in build mode, majorly expanding our team while also growing up as a company. Joining now means helping shape our structures and systems, then taking part as we launch into our ambitious future.
• Check out life at Robinhood on The Muse!

About the team:

The Crypto Operations team is passionate about delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products. As a Crypto Operations Specialist on the Settlement desk, you'll serve as a technical product expert and own processes critical to maintaining Robinhood's crypto product. This includes monitoring order health, settling with our trading venues, building alerts, and several other projects. You'll be expected to provide subject-matter expertise on execution and money movement, identify optimization opportunities and communicate these to product and engineering teams, design, implement, and improve operational processes and procedures pertaining specifically to crypto.

What you'll do day-to-day:

• Taking ownership of critical business functions, such as monitoring order and execution health and corresponding with trading venues
• Building alerts around coin withdrawals and other functions
• Settling with our venues and setting up wire transfers each day, including on weekends when needed
• Identifying inefficiencies in operational processes, then designing and implementing solutions
• Documenting, maintaining, and improving standard operating procedures
• Specifying needs to develop and improve Robinhood's internal tools

About you:

• Bachelor's degree or equivalent practical experience
• Exceptional attention to detail and strong problem-solving skills
• Excellent written and oral communication skills
• Self-starter with ability to work independently and coordinate across multiple functional groups
• Resourceful and adaptive in fast-paced, entrepreneurial environments
• Familiarity with cryptocurrency markets and blockchain technology
• Data-driven mindset
• Strong SQL or Excel skills with the ability to learn other analytic tools
• Technical writing experience in relevant areas, including queries, reports, and presentations

Bonus points:

• 2+ years working in operations or financial services
• Familiarity with cryptocurrency operations and consumer technology
• Proficiency with Looker / Grafana
• Familiarity creating SQL Dashboards within Looker
• Experience managing projects interfacing with technical and non-technical teams
• Demonstrated ability to scale operations and processes in a fast-paced organization

We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).

Robinhood is a primarily remote company. If hired, you will work as a remote employee unless the job you are applying for has a different working model specified. Please reach-out to your recruiter if you have any questions regarding the job's working model.