The Role

Grafana is looking for an experienced Senior Executive Assistant to support our CEO and COO and help oversee our EA function across the company.

Working closely with these two leaders every day, you will coordinate and co-manage most meetings, communications, and tasks, and be at the ready to assist in all matters that require their attention. You have excellent verbal, written and organizational skills. You have a consistent track record of success in supporting C-level executives in a fast-paced, dynamic work environment. You are high energy with a fun-loving, empathic attitude, yet you are a mature professional gifted with the ability to handle challenging situations with grace and tact with an extreme sense of urgency. You also understand that different executives have different preferences and styles and can adapt to them.

You'll also serve as mentor for other EAs at Grafana, help define best practices, and enable communication and collaboration across the EA team.

Responsibilities

Maintain busy calendars and daily schedules, fielding and prioritizing requests
Coordinate extensive domestic and international travel for the CEO and COO
Help triage and organize emails as necessary
Help organize all hands meetings, leadership meetings, and offsites. Providing support on: logistics, invites, agenda, slide decks, catering, meeting notes, and action items.
Manage expenses for the CEO and COO in a proactive, fiscally alert manner
Ensure and maintain the confidentiality of all appropriate communications and documents
Attend meetings and document discussions and distribute action items, as necessary
Coordinate and host group meetings, meals, and management team off-sites
Work with sales and customer success to coordinate customer meetings and visits
Help plan and execute events and meetings for our leadership teams. This may include domestic and international travel a couple times per quarter for event logistics and support
Maintain a positive and effective working relationship with all members of the Grafana team
Work closely with People Ops, office management staff, Business Operations and other teams on projects
Handle occasional personal tasks for the executives as needed
Manage ad-hoc projects for the executives and the company as needed
Coordinate temporary office and meeting space as needed (WeWork, Convene, etc.)
Work closely with other EAs at Grafana to coordinate on events, calendars, best practices and process for being an EA in a globally distributed organization

What would make you a good fit for this role?

You will have extensive experience in a tech/startup environment
You will have proven success supporting one or more C-level executives in a dynamic and
growing environment
You will enjoy working with an extremely high sense of urgency and ability to work in fast-paced,
ever-changing environment
You have experience managing internal communications, planning executive offsites, crafting agendas and coordinating content for board and executive meetings.
Highly professional, organized and attention to detail
Handle sensitive and confidential information
Incredible time management skills and able to handle multiple competing priorities and to
constantly re-prioritize.
You will have experience of working remotely and/or internationally coordinating with peers
and team members globally and understand the challenges and opportunities of remote working and remote communication - you will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Ideally you'll have experience managing and hiring EAs and scaling an EA function within a rapidly growing company
Excellent project and event management skills
Highly competent with all GSuite applications
BA/BS degree preferred

About Grafana Labs: There are more than 900,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include three other open-source projects, Grafana Loki (for logs), Grafana Mimir (for metrics), and Grafana Tempo (for traces).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we're working hard to make sure that's the foundation of our organisation as we grow.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Summary
Company name: Grafana Labs
Remote job title: Senior Executive Assistant
Job tags: Communications Planning