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Technical Client Service Rep I - Work From Home

About the Employer
  • Pyramid Consulting
hourly Salary
$15.00 - $15.00

Job Description

Your Role:

  • Provide client support and technical resolution via email, phone and other electronic communications.
  • Troubleshoot and resolve all product-specific technical (hardware/software) problems.
  • Verify proper installation and configuration of software.
  • Answer policy and procedural questions.
  • Provide training to clients in the use of system and applications.
  • Other duties as assigned

Qualifications

  • Required Experience (minimum):
  • Education: High School Diploma or Equivalent
  • Experience: 0-2 yrs
  • PC Hardware Troubleshooting
  • Software Troubleshooting
  • Problem Solving
  • Organizational Skills
  • Written Communication
  • Telephone Etiquette
  • What We Look For (preferred):
  • Reliable and dependable
  • Customer Service Experience/High Contact Call Center Experience
  • Strong Multitasking skills
Company
Pyramid Consulting
Technical Client Service Rep I - Work From Home

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