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Customer Service Representative-Level 1

About the Employer
  • Adecco

Job Description

Adecco is assisting one of our clients with filling: Customer Service Representative! 40 Call Center Positions Available WORK FROM HOME!! Responsibilities include: Acts as primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders Receive a high volume of inbound calls (70-100 calls per day) from customers with varying levels of questions and concerns. Ability to communicate verbally and read information in English and/or Spanish. Provides basic product/service/application information; also provides information on pricing and product availability. Correspond with customers via email to answer customer/client questions and concerns. Exercise judgment and diplomacy, as required, while effectively communicating the necessary information. Coordinates and expedites service issues to higher levels or other departments as needed. Requirements Call Center are as follows: High school diploma or GED equivalent. Must have a minimum of 1 year of customer service experience. Excellent verbal and written communication skills and ability to compose correspondence. Detail oriented and well organized. Proactive in presenting solutions to problems. Proficient with computers. Must pass client specific background check. Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment. Click on Apply Now to be considered for this Customer Service Representative position or any related opportunities with Adecco. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Equal Opportunity Employer/Veterans/Disabled

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Customer Service Representative-Level 1

Tags: business