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Patient Service Representative PSR

About the Employer
  • American Health Connection
hourly Salary
$13.00 - $15.00

Job Description

Work from home nationwide in a fast-paced, growing virtual medical call center with great benefits and opportunities.

Specialists communicate with patients via phone, accurately and timely schedule appointments based on provided protocols, pre-register patients, document and send messages to appropriate pools, and verify insurance.

This fast-paced position requires a 2-year minimum working medical knowledge, experience in electronic health record systems (EMR/EHR), and basic insurance guidelines. Medical schedulers must be quick learners with the ability to multi-task who speak and communicate clearly. Specialists can expect to handle 100 + calls back to back per shift.

Currently seeking experienced full-time Patient Communication Specialists that work from home.

For immediate consideration please apply using the following link

American Health Connection employees enjoy:

  • Full-time positions with competitive pay and opportunities for growth
  • 401K with 50% match up to 6%
  • Anthem Blue Cross Medical Benefits / FSA Account
  • PTO time + 5 Paid Holidays per year (time and a half for holidays worked)
  • Overtime opportunities

To become a Patient Communication Specialist the following is required upon hire:

  • Desktop Computer with 18-inch monitor or bigger. Laptops are not acceptable.
  • Operating System: Windows 10 64-bit.
  • Processor (CPU): Intel Core i5 Series | AMD Ryzen Series or better with a benchmark score of 3400 or higher.
  • Memory (RAM): 8GB or more.
  • High-Speed Internet with modem connected to PC through Ethernet cable. Wireless internet connections are not acceptable.
  • Internet speeds must meet a speed test minimum of 30 Mb/Sec download and 10 Mb/Sec upload.
  • 2 AHC Approved Smith Corona Headsets (click here to see all approved headsets)
  • HIPAA Compliant space in your home that can be closed off

For immediate consideration please apply using the following link

Company DescriptionAmerican Health Connection is a national healthcare call center managing patient access for major hospitals and clinics across the United States.

We are a family-oriented establishment that promotes sustainability by offering a flexible work environment, a competitive salary, and a generous benefits package.

American Health Connection
Patient Service Representative PSR

Tags: healthcare