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Healthcare Representative

About the Employer
  • A-Line Staffing Solutions
hourly Salary
$12.00 - $12.50

Job Description

Now hiring Healthcare Representative in Orlando, Florida. This Healthcare Representative position is with a Fortune 500 company and has career growth potential.

If interested, please apply.

Jacob Zambuto
jzambuto@alinestaffing.com

Healthcare Representative Highlights:

  • Pay starts at $12. 12.50
  • Monday - Friday between 8:00am to 9:00pm. Saturday can be included.

  • Training will be IN FL LOCATION OFFICE for 4 weeks along with additional 2 weeks of production. Estimated 6 weeks IN OFFICE work. Once complete they will move to WORK FROM HOME

  • 11/30/2020 Start

Healthcare Representative Description:

Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services (40%) * Responds to telephone inquiries and orders from homecare patients and referral sources. * Provides information on equipment, supplies and services. Determines the best method for providing services. * May assist walk-in patients with the selection of equipment, supplies and services. Timely processing/facilitation of patient orders (30%) * Processes telephone orders by preparing patient paperwork. * Verifies insurance and/or other method of payment. * Completes all necessary paperwork in an accurate and efficient manner to facilitate the data entry, accounts receivable and delivery of the order placed. * May perform data entry. * Distributes copies of paperwork to appropriate personnel. * May assist with the processing of billing paperwork. Effective coordination of patient services/supplies (10%) * Coordinates the delivery, set-up and pick-up of equipment, supplies and services with appropriate personnel. * Ensures deliveries and set-ups can be arranged in a timely manner. Appropriate documentation (10%) * Accurately maintains files of all patient account profile information and referral source data. Customer satisfaction (10%) * Resolves patient complaints by identifying problems and coordinating appropriate corrective action.

Healthcare Representative Job Requirements:

* Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment). * Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. * Computer experience is required with proficiency in Microsoft Outlook, Word and Excel. * Basic alpha number data entry skills with attention to accuracy and quality is essential. * Intermediate math skills are required with attention to detail and quality essential. * Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology. * Ability to work with people in a team environment while meeting individual performance goals. * Must be able to read and interpret policies, procedures and instructions. * Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.

WHATS GREAT ABOUT THIS POSITION??

  • Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
  • 401k after 1 year of employment: With employer match and profit sharing
  • Competitive Pay Rate!

If interested, please apply to this job posting right away. I look forward to hearing from you!
Jacob Zambuto
jzambuto@alinestaffing.com

Medical, healthcare, Medicare, Medicaid, data entry, call center, customer service, provider billing, claims processing, pharmacy, appeals

Company
A-Line Staffing Solutions
Healthcare Representative

Tags: finance and insurance