**This position is fully remote, capability to work anywhere in the United States**

Position Overview

Position Purpose

In Developer Relations, we collaborate and connect with communities that love technology as much as we do. Our team interacts with developers across the globe both at conferences as well as online, and advocates for third-party developer interests and needs internally at phoenixNAP. Our focus is on supporting third-party developers who build applications and businesses on phoenixNAP's platforms. Not afraid to be hands-on, you might write sample code, author client libraries, working with strategic phoenixNAP partners to facilitate and organize our developer communities.

As a Developer Advocate, you will connect with developers and speak externally about cutting-edge technologies on conference panels, meet ups, and on blogs. Your work will foster a community of developers integrating with phoenixNAP technologies and will help drive strategy around Developer Relations. You might appear on our YouTube channels, podcasts, trainings, or support channels to troubleshoot and debug technical problems encountered by developers. In collaboration with phoenixNAP Engineering teams, you will improve products by conveying feedback from developers, reviewing and contributing to API designs, writing production ready code, and testing new features.

Principal Duties, Responsibilities and Expectations

• Partner/consult with external developers to ensure successful implementation of products. Create momentum and drive the success of the product.

• Improve and standardize the developer experience for all phoenixNAP developer products and platforms. Educate developers on best practices for effective integration of phoenixNAP developer products.

• Provide 1:1 support for phoenixNAP partner and developers on social and open source software (OSS) platforms. Help partners design integrations, fix bugs, improve UX, and solve problems at scale.

• Work on the core source code of phoenixNAP's products and identify, reproduce, and/or fix issues that are affecting our users.

• Advocate for developers and other Technical Practitioners internally, and influence phoenixNAP developer product strategy by working with Product Management, Go-to-Market, Engineering, Support, Marketing, Business Development, and other cross-functional teams.

Minimum qualifications:

• 2 years of experience as a software engineer, developer, or equivalent experience.

• Experience in a technical consulting or client facing capacity.

• Experience with JavaScript, Java, Kotlin, PHP, Python, Ruby, Node.js, Go, iOS, C++, Mobile Games tech, API/SDK development, Android and/or Mobile App development.

Preferred qualifications:

• Experience with large group communications and presentations.

• Experience working in a consultant capacity or a track record of helping fellow developers.

Company DescriptionPhoenix NAP, LLC is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises

Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options.

Through a unique approach to designs that maximize efficiencies, phoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.

Summary
phoenixNAP
Developer Relations

Tags: Technology