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Remote Inbound Customer Service Representative

About the Employer
  • Spherion - Central Delivery Team
hourly Salary
$11.00 - $11.50

Job Description

Job Description

We're seeking an inbound customer service representative for a work from home opportunity to support our North Carolina market. 

Job Description:

In this role you will be managing inbound calls from customers regarding questions about the status of their claim or changes of their account. In this position you will be assisting with a North Carolina project in a Work from Home environment. In which this will require you to have your own computer and high speed internet access. 

Responsibilities:

  • Resolve customer service, claims, or account change requests
  • Notify customers of claim investigation results and adjustments
  • Comprise records of customer communications, complaints, comments and actions take

Skills:

  • Ability to document and record customer and client information
  • Excellent written and verbal communication skills
  • Exceptional customer service skills
  • Must be detail oriented

Education: High school Diploma, or equivalent is required.

 

Qualifications: 1 - 4 years of customer service or call center experience is required

Shifts: Monday – Friday, shifts between 8am and 8pm, must have open availability. This project will eventually require availability to work any day of the week, including weekends (open/close times may be shortened for weekend shifts). 40 hours per week. 

 

Pay: Pay rate will be $11.00 per hour, $0.50 additional for bilingual.

 

Assessment: Typing assessment required – 25 wpm

 

 

If this sounds like a great job opportunity for you, apply now!

 

 



Company
Spherion - Central Delivery Team
Remote Inbound Customer Service Representative

Tags: business