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Customer Service Representative

About the Employer
  • Insurance Search Specialists
yearly Salary
$80000.00 - $90000.00

Job Description

Job Description


We are seeking a commercial insurance customer service representative for our client, a Lloyd’s of London Underwriter.  You will be working with a talented team of experienced underwriters and providing support, information and guidance to existing broker clients throughout the US. 

Location: The office is in San Francisco, California

Remote / Work from home

Benefits& Perks:

  • Base salary: $80,000- $90,000
  • Comprehensive benefits package
  • Remote / Work from home flexibility
  • Incredible opportunity for career and financial growth


  • Provide underwriting support, information and guidance on commercial insurance products and services to wholesale brokerage client
  • Assist clients with questions related to online rating platform
  • Communicate and promote new insurance product offerings and changes  
  • Assist senior underwriters in day-to-day underwriting
  • Prepare statistical reports for review of the individual user, MGA, product, and territorial performance
  • Assist underwriters in the US and London with analysis and portfolio management
  • Maintain and develop relationships with MGA/wholesale insurance brokerage clients
  • Create and maintain policy records and reports relating to critical tasks
  • Liaise with and perform support functions for Atrium’s London office


  • Experience and knowledge of commercial insurance products; General understanding of the Property & Casualty insurance market. 
  • Insurance carrier experience, wholesale brokerage, or retail brokerage experience
  • Must be strong at taking direction and taking initiative
  • IT skills (Microsoft Word, Excel, Access, PowerPoint, and web-based underwriting and rating software packages and systems used within the insurance industry).

Contact Insurance Search Specialists for details about this position and other insurance brokerages opportunities: 

Category: Underwriting Assistant, Client Management, Commercial Insurance  

Company Description
About Us
Insurance Search Specialists
We are an insurance recruiting firm dedicated to making sure talented insurance professionals find the right jobs with national, regional, and area insurance brokerages.

We help candidates:
• Interview for exciting insurance brokerage positions
• Meet directly with the hiring authority
• Coordinate and prepare for meetings
• Negotiate higher compensation and perks
• Achieve your career goals

With twenty-five years of industry experience, our ambition is to connect insurance professionals to the right brokerage. We strive to present smart career opportunities for our candidates and introduce only the best talent to our clients.

Commercial Lines Insurance – Personal Lines / Private Client – Employee Benefits

Insurance Search Specialists
Customer Service Representative

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