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Call Center Representative

About the Employer
  • Freedom Warranty
monthly Salary
$2000.00 - $10000.00

Job Description

Job Description

Established Vehicle Service Contract Provider completing a team for call center. Work remotely.  No Cold Calling. Out Bound Calls to current customers and In Bound calls from new customers. Candidates must have basic knowledge in Microsoft Office, computer skills, home/office internet, a phone, familiarity with CRMs, and solid follow up skills. VSC experience preferred; however, not required. Applicants fluent in English and Spanish is a plus. If you have drive and work ethic, this can be a life changing opportunity. Pay plan is aggressive and uncapped and offers salary, commission, bonuses, and benefits.

What do I need to be successful?

  • Dependable
  • Detail Oriented
  • Ability to prioritize and multitask
  • Provide a superb customer experience through active listening, effective communication (verbal and written) and a personable positive attitude
  • Ability to promote our products and convert to positive reviews
  • Document customer information and call history information accurately for future reference
  • Maintain up-to-date knowledge and understanding of Freedom Warranty products and services, policies, marketing promos, and special offers
  • Must be able to work efficiently
  • Other duties related to the daily operations as assigned

Required Qualifications:

  • High School Diploma/GED
  • Basic computer skills including intermediate Microsoft Office products knowledge

Benefits Offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Other types of insurance
  • Retirement benefits or accounts



Company Description
Freedom Warranty is the fastest-growing Vehicle Service Contract administrator in the nation, offering a variety of products sold exclusively through Authorized Auto Dealers, Certified Repair Facilities, Established Lenders, and Accredited Insurance Agencies, in 21 states and the District of Columbia.

Established in 2015, Freedom Warranty is the administrator and obligor of all plans offered—unlike many other "warranty" resellers who do not service the products they sell.

Our goal is to provide a valuable service to automobile owners who want to protect their investment and shield them from unexpected repairs. By providing superior service to our contract holders, we strive to provide dependable coverage with customer care that goes above and beyond.

When you purchase a Freedom Warranty vehicle service contract you deal directly with us. We're there every step of the way—from quote to claim.

Freedom Warranty
Call Center Representative

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