Customer Services Specialist

About the Employer
  • Laser Techniques Company
hourly Salary
$25.00 - $29.00

Job Description

Customer Services Specialist working from home to assist our customers, you will provide direct customer service to a high volume of internal and external callers on the LISTENS Hotline, using an automated phone system. The bulk of your time will be spent on the phone providing customers with agency information and directions to guide them in accessing Laser techniques services. Eighty percent of the job is fielding injured worker calls, listening, and demonstrating empathy and compassion to our customers. You will also receive calls that will need to be transferred to other divisions within the agency.

Laser Techniques Company
Customer Services Specialist

Tags: business