Credit Card Dispute Analyst - Work from Home

About the Employer
  • Randstad
hourly Salary
$19.25 - $19.25

Job Description

Are you ready for a challenging position with a Fortune 100 banking institution? Do you have experience analyzing and processing credit and debit card disputes?

In this role you will be protecting the financial interests of members by researching, analyzing, and processing Credit Card disputes.

This is a Work from Home position. All candidates will need their own computers and high speed Internet access as a requirement for WFH capabilities.

Responsibilities:

· Work credit card associated tasks with a credit card fraud recovery team

· Daily review of member fraud claims will be conducted to ensure these are true fraud claims and not first party fraud.

· In addition, will have to use investigative skills to determine validity of the claim.

· Lastly, will also be responsible for calling out to members on follow up fraud cases; member contact is involved

Skills:

· Dispute Case Handling Experience – 1 + year

· Chargeback experience 1+year

· Call escalation experience 1+ year

· Experience with Visa, Regulation E and Z

Technology Tools:

· This is a Work from Home position. All candidates will need their own computers and high speed Internet access as a requirement for WFH capabilities.

· MS Office, Windows, Green screens, VROL (Visa)

Education: High School Diploma or equivalent is required

Pay Rate: $19.25 per hour. Full time, W-2 position.

Duration: 6 month assignment with the opportunity to convert to permanent

Shift Required: Open availability to work any 8 hour shift, Monday – Friday between 7:00am and 4:30pm



Company
Randstad
Credit Card Dispute Analyst - Work from Home

Tags: finance and insurance