Bilingual (French/English) Customer Sales Representatives
Remote Service Agents trains at home order takers for two of the biggest food chains in Canada.
We at Remote Service Agents will provide you with the software as well as free training to excel as a home order taker. Order takers are expected to have an adequate amount of knowledge when it comes to computer use. It is also important that agents are well rehearsed when it comes to verbal communication skills, as we expect that the customers are always treated respectfully.
Enjoy the convenience of working as a self-employed contractor from the comfort of your own home.
As an independent contractor it is your job to:
• Provide the computer • Headset • As well as the internet connection (must have wired internet available).
As a contracted home agent, you are considered self-employed and therefore responsible to report all earnings to Revenue Canada as we do not take any payroll deductions.
Below, please see our job posting:
Work from your own home on behalf of one of Canada’s leading restaurant companies as a Contracted Customer Sales Representative. As a Contracted Customer Sales Representative, you would be responsible for processing inbound calls via computer from our guests that are interested in placing orders for either pick up or delivery. There is absolutely no telemarketing involved.
• Ensure 100% guest services satisfaction. • Continuously build credibility and trust. • Ensures the highest level of service provided to guests. • Responsible to make your own schedule which will include evenings and weekend evenings. Daytime shifts are also available.
• Computer (Windows 7,8 or 10) • High Speed Internet (You must be plugged into a modem, no wireless!) • USB Headset • You must be willing to work weekends and evenings. There are some shifts available during the day for the lunch rush. You must be able to work a minimum to 15 hours per week. We ask that you work a minimum of 3 evening shifts per week and a minimum of 3 hours per shift.
Skills and Knowledge:
• Good communication skills English- both written and verbal. • Evening and Weekend availability a requirement
• Customer satisfaction orientation • Interpersonal orientation • Professional communication • Punctuality • Self-motivation
We offer online training. If you are interested in pursuing this opportunity, please email back as soon as possible with your contact information and telephone number and a convenient day and time for us to call you. We look forward to hearing from you soon.